Dreaming Tree

P.O. Box 694
Elburn, IL 60119
630.509.1002

FAQs

Many commonly asked questions may be answered here! Check them out for immediate help!

I have an order related question!

Please click here to visit our Dreaming Tree support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us!

I have a Cricut Explore and need help!

Please click here to visit our Cricut Design Space support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us!

I have a Silhouette machine and need help!

Please click here to visit our Silhouette Studio Designer Edition support page. If you’re using Sure Cuts A Lot with your Silhouette, please click here to visit our Sure Cuts A Lot support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us! Note: Silhouette Studio Designer Edition is required to cut SVG files from our site. If you don’t have Designer Edition, you can pick up a copy by clicking here.

I have a Sizzix machine and need help!

Please click here to visit our eCAL/Sure Cuts A Lot support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us!

I have a Brother ScanNCut and need help!

Please click here to visit our Brother Canvas support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us!

I'm using Make-The-Cut! and need help!

Please click here to visit our Make-The-Cut! support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us!

I'm using a Sure Cuts A Lot compatible machine and need help!

Please click here to visit our Sure Cuts A Lot support page. We have videos that cover many commonly asked questions! Chances are we’ll end up sending you a link to one of the uber helpful videos anyway, so take a quick look before you write us!

I'm using a machine or software not listed in the FAQs above and need help!

While we build a page specifically for less popular cutting machine/software combinations, we invite you to call or use the contact form on the right to contact us for assistance!

Can I use your files to create projects for sale?

Yes! We do allow commercial use of our amazing paper projects! Click here for a full rundown!